FINAL POLICY FOR www.sridanano.com, AMAZON, NYKAA, FLIPKART*

 

SRIDA – No Return, No Refund Policy

All SRIDA Cosmetics and SRIDA Nutraceuticals products fall under Personal Hygiene, Safety & Consumable Category.

As per CDSCO, FSSAI & Consumer Protection Act (Hygiene Products Guidelines), we follow a STRICT NO RETURN, NO REFUND POLICY.

Once the product is shipped, we *DO NOT* accept returns for any of the following reasons:

  • Change of mind / Did not like fragrance / Texture
  • Ordered by mistake / Wrong shade ordered
  • Mild irritation / Allergic reaction (Do a patch test before use)
  • No results in 3-4 days
  • Seal opened / Used even once

ONLY Exception: Replacement for Damaged / Wrong Product in Transit

We will ONLY replace if you provide proof within 24 Hours of Delivery:

  1. Product received is physically damaged in transit
  2. Wrong product delivered by us
  3. Seal is broken/tampered BEFORE delivery

Mandatory Process for Exception:

  • Unboxing video from the start is COMPULSORY. No video = No replacement.
  • Email to info@sridagroup.com within 24 Hours with Order ID + Video + Photos.
  • Product must be unused, with 100% quantity and original packaging.
  • After approval, we will send REPLACEMENT ONLY. No Refund.

 

For Amazon / Nykaa / Flipkart:

In your Seller Central, select:

Return Policy: Non-Returnable / Replacement Only

If a customer opens a return on Amazon for “No longer needed”, Amazon will auto-reject it because your category is non-returnable. You are protected.

Add this 3-line on invoice, This is a personal care & consumable product. For hygiene and safety reasons, it is Non-Returnable and Non-Refundable once sold. Manufacturing defect / Transit damage replacement only, with unboxing video within 24 hours.